Image2pixel Support

Welcome to the support page for Image2pixel. We're here to help!

Frequently Asked Questions (FAQ)

How do I restore my previous purchases?

If you have previously purchased a premium feature and need to restore it (e.g., after reinstalling the app or on a new device), please go to the app's Settings screen and tap on the "Restore Purchases" button. Ensure you are signed in with the same Apple ID you used to make the original purchase.

I made a purchase, but the premium features are not unlocked. What should I do?

First, please try the "Restore Purchases" option in the app's Settings. If that doesn't work, ensure your internet connection is stable. Sometimes, there can be a slight delay in the purchase anowledgement from the App Store. If the issue persists, please contact us with your purchase details.

How do I manage my subscription?

You can manage your subscriptions directly through your Apple ID account settings on your device. Go to Settings > [Your Name] > Subscriptions. From there, you can view, change, or cancel your subscriptions.

What are the premium features?

Upgrading to premium unlocks [Please list your premium features here, e.g., unlimited saves, access to all filter styles, ad-free experience, higher resolution exports, etc.].

Contact Us

If you can't find an answer in our FAQ or need further assistance, please don't hesitate to reach out to us.

For support inquiries, please email us at: info@pixelart.tech

When contacting us, please provide as much detail as possible about your issue, including: